Privacy and Security

PRIVACY

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

 

CONSENT

HOW DO YOU GET MY CONSENT?

When you provide us with personal information to complete a transaction, verify your credit card, place an order or arrange for a delivery, we imply that you consent to our collecting of data and using it for those specific reason(s) only.

If we ask for your personal information for other reasons, such as marketing, we will ask you directly for your expressed consent.

HOW DO I WITHDRAW MY CONSENT?

If you find that you have changed your mind after giving consent, you may withdraw consent at any time, from the continued collection, use or disclosure of your information, at any time, by contacting us at info@sxdolled.com.

 

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

 

SHOPIFY

SxDolled is hosted on Shopify Inc. They have provided us with the online e-commerce platform that allows us to sell our products and services to you. 

Your data is hence stored through Shopify’s data storage, databases and the general Shopify application. Shopify Inc. stores your data on a secure server behind a firewall.

 

Payment 

All transactions are processed in Australian dollars (AUD).

If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your transaction. After completion, your transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, MasterCard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

 

THIRD-PARTY SERVICES

In general, the third-party providers used by SxDolled will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.  

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

 

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: 

Our store uses Google Analytics to help us learn about who engages with our website and what pages are being visited most.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow best industry practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

 Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

PREF, persistent for a very short period, is set by Google and tracks who visits the store and from where.

By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of 18, or that you are the age of 18 and you have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

SECURITY

(Section 4, 6)

When purchasing from SxDolled, card details are transmitted through a secure and encrypted server using Shopify (256-bit SSL Certificates) to keep your orders secure. Card data is not hosted by SxDolled after processing.

We are very serious about securely hosting our online store and have invested significant time and money to ensure our shopping cart and eCommerce hosting is secure.

 

HAVE FURTHER QUESTIONS?

Please don’t hesitate to ask up any further questions via email: info@sxdolled.com or simply use our ‘contact us’ page.

 

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